Weird login issue

The login box issue should be resolved. If you are still having issues you can still use the alternate link, but please inform us so we can investigate.

This topic contains 6 replies, has 5 voices, and was last updated by Profile photo of Wadio Wadio 5 months, 2 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #138733
    Profile photo of johndavis
    johndavis
    Participant

    On the main RadioInsight page, I am having trouble logging in.

    If I go to a news story that I have commented on or if I go to Community, my browser can log in.

    If I’m on the main page or a new news story (example: the current Voltair story) I can’t log in and comment.

    Using Chrome on Windows with the LastPass extension.

    #138898
    Profile photo of Lance Venta
    Lance Venta
    Participant

    I believe I have finally found the root cause of this. Please let me know if it has been resolved.

    #138901
    Profile photo of johndavis
    johndavis
    Participant

    So far, it seems to be working. Thanks!

    #138907
    Profile photo of Eva
    Eva
    Participant

    Whatever was fixed stopped the board from asking me what Premie level I wanted. Gotta love forums!

    IBOC = 8-Track.

    #145992
    Profile photo of vchimpanzee
    vchimpanzee
    Participant

    Finally. It took me at least five tries to log in. I first did it on the right side of the screen. Nothing. Then I tried clicking in the upper right corner. No change in the results. I tried again with the right side of the screen. Somehow I was in. Then when I selected a topic to post in (this one) I was suddenly logged out again.

    #145997
    Profile photo of Lance Venta
    Lance Venta
    Participant

    There’s a browser cache conflict that I am working on fixing. For a short term solution attempt flushing your cache for the site by hitting CTRL+F5 on a PC of COMMAND+R on a Mac as that has fixed the issue for some users.

    I will be dedicating my Saturday to deconstructing the potential cause of the issue and fixing.

    #150040
    Profile photo of Wadio
    Wadio
    Participant

    Was unable to log in with Andriod Firefox browser just now. Alternative link worked fine.

Viewing 7 posts - 1 through 7 (of 7 total)

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