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Sean Ross On Radio Insight RadioInsight

Moving On? Or Bearing Down? When to Give Up on a Song

Sean Rossby Sean Ross
5

99.7 Now KMVQ San Francisco Fernando Greg Shan Berries

When should a label or radio give up on a developing song? Or double down?

That’s an eternal question, but also one that has been exacerbated lately by the stagnation at the top of the charts, the release of fewer Top 40 radio singles, and a decreased willingness by labels and radio to commit to any song without a streaming story. With many songs taking longer than ever to perform in radio-station callout, the period between songs tapering off on early streams and justifying their place on the air has become harder than ever to negotiate.

These aren’t the songs that show strength in nearly every metric before radio powers them. At any given time, there are songs like Lady Gaga & Bruno Mars’s “Die With a Smile,” Sabrina Carpenter’s “Taste,” Chappel Roan’s “Hot to Go!,” or Billie Eilish’s “Birds of a Feather” that quickly became hits in every other meaningful way. Songs like those often get their Billboard Hot 100 trophies quickly, becoming established hits regardless of radio’s co-sign.

Then there’s another group of songs, often in the No. 11-20 range. They are gaining somewhere in the range of 150-300 spins. They are often songs with tempo by established artists. Their streaming story may have trailed off — or never been significant. Do those songs still have something to offer? Would the spin be better used on a newer, more exciting song? Or another spin of “Beautiful Things?” Often, they’re helping create chart gridlock just outside the top 10 that also slows down those songs already agreed to be hits.

Those songs are often the ones I struggle most to evaluate from week-to-week. In his new RadioInsight column, Mason Kelter, host of the syndicated LiveLine, takes issues with stations playing mid-charters, while not reacting fast enough to other active records. But what about now when there are so few active songs that are consensus hits?

In general, labels are inconsistent in when they choose to stay with a song these days. Some faltering songs have been worked just to the edge of the top 10. But there are other fast starters just as quickly discarded in the top 25-30 range as soon as streaming cools. In general, I don’t want a song that is neither strong nor fresh to stick around for an extra month just to be a trophy. Then again, with label radio departments under siege, it is harder to begrudge them their commitment.

It’s a sharp contrast to Country, where some songs still build slowly over the course of a year or more. For years, that seemed ridiculous. But in the streaming era, the formula has been modified just enough to make Country a highly rated format with a mix of active records and those ratified by callout research over the course of many months.

And sometimes the experience of radio nurturing a record turns out to be worthwhile. Sabrina Carpenter’s “Feather” looked definingly like a turntable hit, but eventually acquitted itself in callout, also helping set up Carpenter’s next three hits and fostering one of Top 40’s few new core artists. 

Teddy Swims’s “The Door,” despite months in the shadow of “Lose Control,” is a power for successful smaller-market outlets like WIXX Green Bay, Wis., and WAEZ (Electric 94.9) Johnson City, Tenn. As Warners’ Josh Reich notes, it was also a song where radio could drive streaming. 

With the early support of SiriusXM’s Alex Tear and Mikey Piff and Cumulus’s Louie Diaz, Reich says, “The Door” has gone from about 2 million on-demand U.S. weekly streams to nearly 7 million. This week, it’s also the “1 to Watch” in Coleman Insights’ syndicated callout service, Integr8USA — based on a significant bump compared to its peers, according to VP/consultant Jay Nachlis.  

In times past, a lot of songs would have had the opportunity to grow on listeners over time. Matt Bailey, for whom streaming data informs the weekly Hit Momentum Report, hypothesizes that “streaming has changed the math. Instead of hearing a new song casually for a while, people now binge-sample new releases on Spotify [and] are now making up their minds about a song instantly.”

Longboard Insights’ Mike Castellucci, who uses streaming and other data to predict callout with his Power Indicator Score Report, says that “we have enough data points, be it streaming, TikTok, etc., to indicate whether a song is topical with the audience. There really isn’t a reason to ‘wait and see’ … If a song doesn’t perform, we’re living in a world where another record can absolutely take its place.”

“If a song’s streams have trailed off a lot in recent weeks, it means listeners sampled the song and rejected it. There’s no point in radio hammering it. Callout will simply confirm what streaming already told you a month later,” says Bailey. “If, however, a song isn’t getting massive streaming and has never gotten massive streaming, listeners haven’t rejected it. They simply haven’t discovered it yet. That’s the kind of song radio can make a hit.”

KMVQ (99.7 Now) San Francisco has been one of the most successful CHRs in recent years, and one of the few stations still displaying significant music enterprise. In 2024, that has manifested itself in a top 10 made up mostly of Carpenter and Roan, but also in playing Natasha Bedingfield’s “Unwritten” as a current because of Anyone but You, or moving the Weeknd’s “Popular” back into significant rotation several times.

“The audience always appreciates a fresh song — it doesn’t have to be brand new — that fits expectations,” says KMVQ PD Jim Archer. “The problem comes if the radio station plays it too often or too long after it’s obvious the song isn’t special enough to cut through. Freshness must always be a part of any contemporary station.”

For veteran consultant/programmer Guy Zapoleon, part of the solution to the current product issues is to both find and play new music more aggressively and get a faster read, before the specialness can wear off. “Create clocks that spin ‘B’s and ‘new’s faster to make them more familiar and [let them] become the next powers.”

Could we reach the point where there’s no need to give a slowly developing song the benefit of the doubt? This column has asked before if Top 40 should return to its long-abandoned model of turning over a lot of songs, knowing that most of them — other than the biggest smashes – will last only 8-10 weeks, as they did for the first 20 years of the format.

That might seem like a stone-age philosophy, but we’ve returned to 1966 in other ways, particularly the focus on songs, not albums. And while “seeing what sticks” might seem like an insult to a label’s commitment or an act’s artistry, it is exactly what labels are doing for TikTok or DSPs. At this point in the troubled radio/label relationship, there’s just no incentive to do the same for radio.

I’d mostly like to see CHR move faster overall, but there are still times when I might give a mid-chart song the benefit of the doubt, particularly if it helps with tempo issues. Even as Gracie Abrams’s ballad “I Love You, I’m Sorry” emerges as an obvious streaming smash, I might also keep “Close to You” for tempo and artist image. It’s not inconceivable to me that the new song might help reinforce the older one. And often, hearing a song like “Popular” bounce back on KMVQ again is a reminder that radio can miss records.

Coleman’s Nachlis says that how a station “handles mid-charting songs on their way up” depends, in part, on “how important is breaking new music to the station’s strategy? One station may step out earlier because they believe in [a song] and the station has built a brand for music discovery. For another station, it may be entirely too soon.”

Through much of this decade, PDs tried to reassure themselves that shorter playlists and glacial turnover were the will of an audience that no longer expected music discovery from radio. But aside from the Mainstream AC format, which has been on that chassis for 20 years, contemporary radio didn’t flourish again until early this summer and the best volley of new music in years. Perhaps new music is important to everybody’s strategy. Meanwhile, if radio’s overall timing gets better, I’m less likely to begrudge a song that merely sounds good on the radio a few extra weeks.

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Comments 5

  1. Rob Lucas's avatar Rob Lucas says:
    1 year ago

    This article made me think of a few things I’ve always about music radio scheduling and research. 1) I’ve always thought ‘familiarity’ was graded too importantly in callout research. Just because a song is 70% unfamiliar doesn’t mean that 70% of people don’t like it. But time and time I’ve seen lack of familiarity penalize a song. This is where a programmers gut comes in. Too often a PD/MD will play a ‘B’ sounding record over an ‘A’ sounding record because the ‘B’ may be way more familiar. Guy Zapoleon saying “Create clocks that spin ‘B’s and ‘new’s faster to make them more familiar and [let them] become the next powers” is RIGHT ON. Yet still too few programmers fails to grasp that and instead program the “tried and true” to play more often. 2) I’ve often thought that most music research was not worth the money spent. It’s getting rougher and tougher to find respondants to rate music. And if you are getting national callout that may not include anyone from your market, well, that is certainly even more suspect. 3) I believe in the ears of most PD’s and MD’s. I believe they truly know what a hit record is…if they are good at their craft…and could pick the hits just as well without, as with callout, especially in today’s music environment. And the most talented could likely do it in any format from Country to CHR to Soft AC. Which leads to my final thought: I think the radio wasteland is littered with GREAT songs that never became more than moderate hits because the research prevented PD’s and MD’s from playing the song more because of the feeling of “If our ratings go down, I’m gonna get called on the carpet for playing unfamiliar songs.” Which I get. But it’s one of the reasons why radio is no longer what it was for music discovery, and has homogenized its music via paralysis by analysis.

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  2. Gregg Swedberg's avatar Gregg Swedberg says:
    1 year ago

    Great column Sean.

    Feel like it’s a great question for Country to answer as well, where nobody ever gives up on anything.

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    • Sean Ross's avatar Sean Ross says:
      1 year ago

      Thanks, Gregg. You would have a much better sense of this than I do. After years of not liking most of the format’s passive records, I’m willing to allow that some do go on to become records that people really care about. But how often does that happen? And how many weeks’ investment is it worth?

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  3. Robert Van Riper's avatar Robert Van Riper says:
    1 year ago

    In 1992 when “Achy Breaky Heart” blew up (#1 country / #4 BB Hot 100) CHR icon Q94 in Richmond, VA played it at the top of every hour for one day. Somebody had a “gut” feeling and ran with it. Radio can still make hits.. be creative.

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  4. djestep's avatar djestep says:
    1 year ago

    Some “faltering” songs get worked a hell of a lot higher than just outside the top 10 these days, so I find it hard to believe that the willingness to play non-streaming/-passion records is actually declining. A Taylor Swift song that hardly anyone seemed to care about after week 1, including her biggest fans, got all the way to #1 at CHR *and* Hot AC! Her other big “hit” this year inspired me to change the station every single time it came on and yet PDs really believe that putting up with the hype routine and continuing to check between the cushions for spins to donate to records like this has no ill effect as long as they keep the consensus hits in rotation for 3+ years apiece. Yawn!

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Sean Ross

Sean Ross

Sean Ross is a radio business researcher, programming consultant, conference speaker, and a veteran of radio trade journalism at Billboard, Radio & Records, M Street Journal, and others. For more than a decade, his weekly writings have been collected in the Ross On Radio newsletter; subscribe for free here. https://tinyurl.com/mhcnx4u

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