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Sean Ross On Radio Insight RadioInsight

If We’re the Original Social Network, Why Are We Anti-Social?

Sean Rossby Sean Ross
February 7, 2025
4

Tik TokOkay, nobody really thought TikTok was going to go away. Not 18 months ago, when I suggested that broadcasters start pondering life without it. Not last weekend, when I asked Facebook friends what radio should do if it actually happened. The responses were mostly “do nothing” and “keep being the best radio station you can be.”

“Actually play real music,” suggested radio engineer Mike Erickson.

“Ignore it, because everything’s already voice-tracked for Monday,” said veteran PD Steve Weed.

Matt Bailey of Graphs About Songs knew what I was getting at. His response: “Treat it like a cultural event: Create a contest based on it. Have a promotional stunt based on it. Highlight songs TikTok made hits. Use it to create great radio. For God’s sake, don’t try to launch a replacement. Radio still struggles with making decent websites.” 

By Monday, it was an even more hypothetical question. WFLY Albany, N.Y., which started with a “Farewell to TikTok” weekend, pivoted to “Welcome Back TikTok.” The music industry was not without its chosen vehicle for breaking music. Seventeen-year-olds were not without the medium that held sway over them in the same way that radio did for us.

“Radio still struggles with making decent websites” is very true. You can also add “or delivering a decent streaming experience.” I’ve already suggested that those are reasons for radio not to push too hard into, say, AI jocks. 

Playing the hits and being the best of what radio can be is never wrong. But to some extent, it was clear even 18 months ago that part of the reason why radio could no longer afford to be its best self was from being so thoroughly upstaged in the digital world in a way that impacted the main product. Radio would benefit from being able to create the next irresistible thing, or at the very least, partner with it.

Broadcasters have reminded us for the last 15 years that radio is the original social network. However you might feel about that claim, radio was certainly a community. In the early years of the new rock revolution, Alternative CIMX (89X) Detroit listeners would mention it in their personal ads. For a few years, radio actually was in the dating-service business.

We’ve seen with sad regularity how some stations become the gathering place now mostly in times of crisis. At other times, the original social network seems not just reluctant to be a social network now but seems oddly anti-social: almost no listeners on-air, canned-sounding breaks, local geography mentioned mostly in sweepers, websites with no management names — just generic contact forms or info e-mails.

The anonymity extends to the websites themselves, especially if you encounter them during hours when the DJ is listed as “continuous Mix music.” Radioinsight publisher (and station website builder) Lance Venta says that even the threat of a TikTok ban is “why stations and talent should have their own web platforms they properly maintain and update in some form to ensure their audience knows where to find them. And what a majority of the radio groups are doing isn’t it.”

For a moment, it looked like the excitement generated by Canada’s “join the conversation” format would help increase listener interactivity in North America, to the point where consultant Alan Burns titled his U.S. version Social Radio. In Canada, three of the five stations doing the format are now gone. In America, it was never able to find an outlet.

As an industry, we have come to publicly recognize the importance of personality and companionship over the last few years, something perhaps reinforced by the “loneliness epidemic” discussions of recent weeks. Yet, it isn’t something we’re fiscally able or wiling to deliver. And while the AI personality discussion has died down lately, whatever isolation listeners feel isn’t going to be addressed that way any more than a chatbot substitutes for human contact.

For many broadcasters, even the use of existing social networks has become fraught. Radio was already pondering X vs. Threads and BlueSky. Now even Facebook and Instagram aren’t mutually agreeable gathering places for everybody. One of the things radio has to offer at this moment, were it somehow to delve back into the social world, is that music radio remains common ground in a way that few other places are now. That impacts both what we do on the air and whether we should make loftier plans involving social.

(YouTube has not experienced the same polarization. One of the things I’ve felt radio should do, with or without TikTok, is to encourage its YT channels as a place for listener videos. I’ve also felt that radio could support the music it chooses to break — on those occasions when it still chooses to break music — by advocating for music not just on the air but on social media, particularly YouTube.)

All the time, I find myself again wanting radio to flex and realizing how big an ask that is at the moment. Whether it’s here or not, I want radio to assert itself against TikTok again, in part because I regard TikTok as a mediocre music curator and letting it be the world’s music director as a terrible strategy. Lola Young’s “Messy” is the first exciting record of 2025, but it’s been hiding in plain sight since May, and the industry needed it months ago. Then again, radio didn’t find it sooner either.

It’s interesting to again be pondering this in a week that veteran broadcaster Cousin Bruce Morrow has taken his Saturday night WABC New York show national. WABC in its Top 40 heyday was perhaps American radio’s ultimate shared experience, and Morrow was at its epicenter. Regardless of whether TikTok is allowed to exist, radio is no longer fighting for its place under the listener’s pillow that we occupied in that era.

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Comments 4

  1. Brandon Charles's avatar Brandon Charles says:
    1 year ago

    We can call it a fiscal problem, but it’s also a denial problem. It also has to do with people communicating differently than they have before, no one is going to wait on a phone line for someone to answer within three minutes, or have a loyalty to a specific station with a narrow format. Say what you want about K-LOVE, but they seem to be the only ones really carrying the banner of what made radio what it is and its engagement. Perhaps national networks are the answer, and I hate to be the one to say that, because I love local radio, but I think when you have large markets that are utilizing national jocks, anyway, pretending to be local, it can’t possibly get much worse.

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  2. Seth Resler's avatar Seth Resler says:
    1 year ago

    I love this!

    Ironically, as the tech companies morph from social networking platforms to social media platforms, it gives local media companies, especially radio, an opportunity to embrace networking. But to do that, they’re going to have to offer more than just content. They’re going to have to create spaces (digital, in-person, or both) where people can come together.

    I think you’re right, radio stations have a unique opportunity to help people through the loneliness epidemic, but they’ve got to do it through actual companionship, not just the “sense” of companionship.

    There are all sorts of digital tools now that radio stations can use to build spaces, but it’s also an opportunity for old fashioned events that bring people together. For the broadcasters that haven’t sold off their station vehicles, this is a huge opportunity.

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  3. Dave D Whitcomb's avatar Dave D Whitcomb says:
    1 year ago

    Great analysis of sadly ongoing issues of connection with a personal listener Bottom lines and budgets aren’t program inspiring There’s plenty of lip service paid to live and local but drive across the country and it’s pretty hard to tell which city or town you’re in by in-car listening Thanks Sean

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  4. Robert Van Riper's avatar Robert Van Riper says:
    1 year ago

    I grew up in New Jersey.. 7 miles from the Lodi transmitter of WABC. That station, under Rick Sklar was all about CUME! Yes, the format playlist was tight but it was wide. They played rock, dance, novelty hits, bubblegum pop and even country. Two songs Three spots.. repeat. 18 spots per hour plus news at :55 and time checks. (note: no traffic unless it was a news-worthy event) The jocks were all about companionship and shared experiences even “brief” showers. My Dad didn’t like the reverb or the Beatles.. so it was cool.. a better ride that anything at Palisades Amusement Park. It had a unique edge. So be unique mention items we’ve all seen on-line and make “brief” wise cracks. Classic Top-40 brought everyone together.. It’s 9:32.

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Sean Ross

Sean Ross

Sean Ross is a radio business researcher, programming consultant, conference speaker, and a veteran of radio trade journalism at Billboard, Radio & Records, M Street Journal, and others. For more than a decade, his weekly writings have been collected in the Ross On Radio newsletter; subscribe for free here. https://tinyurl.com/mhcnx4u

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