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Growing Pains

Lance Ventaby Lance Venta
January 26, 2015

RadioInsight Server Outage Issues Over the past few weeks we’ve had some difficulties with our web-hosting provider that has led to prolonged site outages. Our nearly sixteen hour outage on Friday for issues on their end that they have yet to be able to explain the cause of was the final straw.

As RadioInsight and our family of sites have continued to grow we are very grateful for the loyalty of our readers. Any outage of less than one minute is as totally unacceptable as what happened on Friday. We thank you so much for your patience over the past few weeks as we hopefully put these issues into the rear view.

The web hosting world is full of peaks and valleys. There are tons of quality hosts available on the low end for those that need something basic and there are many great providers at the high end. Unfortunately for sites like ours that exist in the middle the options are less scarce. Our average stay on a hosting provider has been around nine months as our rapid traffic growth and inability to find a provider with quality customer service keeps rearing its ugly head.

After years of trying to make things go on a shared server with as many tweaks and CDN additions to help share the load, we’ve simply outgrown that existence. So now we have made the move for the first time to a dedicated server. Once we eliminate any potential hiccups that come across anytime you make a server move it should be smooth sailing from here. We’re no longer at the mercy of whatever other accounts may be arbitrarily sharing resources with us, or limitations put on by the hosting company. BTW, if you want to carve your own niche it’s time to disrupt the mid-level hosting market. Computing prices are dropping but hosting is going the other way. Find a way to give mid-level sites the resources they need at a price point that makes sense.

With our server issues now in the past we will now be able to dedicate more time to our continued growth. In the coming days we will be publishing a survey to find out what you all would like to see more of on the site. As always comments are always appreciated through the contact link at the top of the page. I once again thank you all for your continued patronage of RadioInsight, and we will continue to strive to keep getting bigger and better in 2015!

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Lance Venta

Lance Venta

Lance Venta is the founder and publisher of RadioInsight.com. Lance has been covering the radio industry since founding the first radio industry discussion forums in the mid 1990s. He also advises and builds content strategies and web platforms for stations and programs across America.

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Comments 4

  1. Steve Varholy's avatar Steve Varholy says:
    12 years ago

    Completely hear you on hosting. One host we’ve been with for awhile told us less than a month before our renewal that their rates were tripling for us.

    On to the next hosting company….

    Loading...
    Reply
  2. JeremyAndrews's avatar JeremyAndrews says:
    12 years ago

    All I can say is thank you for all your hard work keeping this site around. It’s very informative and I make sure to check everyday.

    Loading...
    Reply
  3. ksradiogeek's avatar ksradiogeek says:
    12 years ago

    Is this also why FCA is not being updated?

    Loading...
    Reply
    • Lance Venta's avatar Lance Venta says:
      12 years ago

      Partially. FormatChange.com is run strictly as a hobby. With RadioInsight and some of my revenue generating side businesses taking up more time, I have less time to edit airchecks and post them on the site.

      Loading...
      Reply

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Growing Pains

Lance Ventaby Lance Venta
January 26, 2015

RadioInsight Server Outage Issues Over the past few weeks we’ve had some difficulties with our web-hosting provider that has led to prolonged site outages. Our nearly sixteen hour outage on Friday for issues on their end that they have yet to be able to explain the cause of was the final straw.

As RadioInsight and our family of sites have continued to grow we are very grateful for the loyalty of our readers. Any outage of less than one minute is as totally unacceptable as what happened on Friday. We thank you so much for your patience over the past few weeks as we hopefully put these issues into the rear view.

The web hosting world is full of peaks and valleys. There are tons of quality hosts available on the low end for those that need something basic and there are many great providers at the high end. Unfortunately for sites like ours that exist in the middle the options are less scarce. Our average stay on a hosting provider has been around nine months as our rapid traffic growth and inability to find a provider with quality customer service keeps rearing its ugly head.

After years of trying to make things go on a shared server with as many tweaks and CDN additions to help share the load, we’ve simply outgrown that existence. So now we have made the move for the first time to a dedicated server. Once we eliminate any potential hiccups that come across anytime you make a server move it should be smooth sailing from here. We’re no longer at the mercy of whatever other accounts may be arbitrarily sharing resources with us, or limitations put on by the hosting company. BTW, if you want to carve your own niche it’s time to disrupt the mid-level hosting market. Computing prices are dropping but hosting is going the other way. Find a way to give mid-level sites the resources they need at a price point that makes sense.

With our server issues now in the past we will now be able to dedicate more time to our continued growth. In the coming days we will be publishing a survey to find out what you all would like to see more of on the site. As always comments are always appreciated through the contact link at the top of the page. I once again thank you all for your continued patronage of RadioInsight, and we will continue to strive to keep getting bigger and better in 2015!

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  • Share on Reddit (Opens in new window) Reddit
  • Print (Opens in new window) Print
  • Email a link to a friend (Opens in new window) Email
  • More
  • Share on Mastodon (Opens in new window) Mastodon
  • Share on Telegram (Opens in new window) Telegram
  • Share on WhatsApp (Opens in new window) WhatsApp
Lance Venta

Lance Venta

Lance Venta is the founder and publisher of RadioInsight.com. Lance has been covering the radio industry since founding the first radio industry discussion forums in the mid 1990s. He also advises and builds content strategies and web platforms for stations and programs across America.

Log In

Join Now | Lost Password?

Comments

Comments 4

  1. Steve Varholy's avatar Steve Varholy says:
    12 years ago

    Completely hear you on hosting. One host we’ve been with for awhile told us less than a month before our renewal that their rates were tripling for us.

    On to the next hosting company….

    Loading...
    Reply
  2. JeremyAndrews's avatar JeremyAndrews says:
    12 years ago

    All I can say is thank you for all your hard work keeping this site around. It’s very informative and I make sure to check everyday.

    Loading...
    Reply
  3. ksradiogeek's avatar ksradiogeek says:
    12 years ago

    Is this also why FCA is not being updated?

    Loading...
    Reply
    • Lance Venta's avatar Lance Venta says:
      12 years ago

      Partially. FormatChange.com is run strictly as a hobby. With RadioInsight and some of my revenue generating side businesses taking up more time, I have less time to edit airchecks and post them on the site.

      Loading...
      Reply

Leave a Reply Cancel reply

Recent Headlines

FCC Seal 2020 Federal Communications Commission

FCC Report 10/11: North Carolina Translators Caught Operating Without Parent Signal

October 11, 2026
106.1 KTEX KTTX Brenham College Station

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October 11, 2026
V101 V101.1 KHYL Sacramento

Mia Amor Departs KHYL

October 11, 2026
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September 2026 (8/20 – 9/16) Nielsen Audio PPM Ratings Top 50

October 11, 2026
Nielsen Audio Arbitron

Nielsen Reissues September Washington DC Ratings

October 9, 2026
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Emily On The Radio Departs Afternoons At WDJX

October 9, 2026
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